New Delhi [India], April 2 (ANI): A recent Deloitte State of GenAI report reveals that over 80% of Indian businesses are actively exploring the development of autonomous AI agents, signaling a significant shift toward Agentic AI adoption.
Key Findings of the Deloitte Report
- 70% of firms are eager to leverage Generative AI (GenAI) for automation, highlighting the rising adoption of AI-powered autonomous systems.
- 61% of businesses are running more than 10 GenAI experiments, reflecting the acceleration of AI innovation.
- 67% of companies reported that GenAI positively impacted all phases of software development.
- 70% of organisations stated their AI integration efforts met or exceeded ROI expectations.
AI Adoption Across Business Functions
Critical departments such as IT, customer service, marketing, operations, and product development lead in AI adoption as businesses mature in their AI strategies.
Moumita Sarker, Partner at Deloitte India, commented:
“As Indian organisations explore Agentic and GenAI, the key to unlocking their potential lies in moving from experimentation to large-scale deployment. Most Indian businesses prefer buying AI solutions over developing them in-house. Balancing rapid adoption with sustainable strategies will be key to successful AI investment and growth.”
Challenges in Scaling AI
Despite the enthusiasm, businesses face hurdles in scaling AI initiatives:
- Only 29% of firms managed to fully scale up to 30% of their AI proofs of concept.
- 61% of organisations reported that less than 40% of employees with access to GenAI tools actively use them.
- Key concerns include:
- Errors with real-world consequences (36%)
- Bias and hallucinations (30%)
- Data quality issues (30%)
The Future of AI in India
Despite these challenges, most organisations anticipate overcoming them within 12-24 months, demonstrating confidence in AI’s long-term potential. The report also highlights that Indian businesses predominantly prefer buying AI tools rather than developing them in-house, posing an adaptability challenge as AI technologies evolve.
With continued investment and an agile innovation approach, Indian businesses are poised to unlock AI’s transformative potential, driving automation and efficiency across industries. (ANI)
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